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General Questions

How do I pick which route to explore the available resources?

It really depends on the age and your learner's needs. We suggest you observe the questions your learner naturally asks about career education and use that to help decide if they are into basic discovery or full blown, deep-dive exploration.

Do these resources overlap?

Absolutely! And as a career coach you should embrace the overlap. This is why our resources are designed to be flexible. Something that you pick in the discovery route may actually complement what your student is learning or reading in the exploration route. It may also be part of a unit study journal.

Why are the resources free or low cost?

We firmly believe in equitable education. Learning should not be based on social status. But in reality, it often is and especially when it comes to career education. Our goal is to support all learners on their career journey. 

Why is career education broken down this way for shopping?

To learn more about the why visit our Why page. We like to stay away from the linear, one-size-fit's all approach when it comes to career education. Our resources are designed to feel customized and unique to a learner's need along their career journey. 

Are the unit studies in a particular oder?

That is the beauty of our unit studies! They are very flexible and give you the choice as to where they fit within your curriculum. We vote that you choose a unit study journal that suits you, your learner, and your learner's interests. Don't stress over what order to administer these unit studies. 

Why are you calling these unit study journals?

We believe strongly that there is a science to how you learn. Your brain goes through specific steps, while learning, which ultimately promotes long term memory retention. In order to tap into this process, you need to actively engage in what you are learning. One of the best ways to do this is by journaling! As a bonus - this is career education where the information you learn may help you years later. Capturing that information in a journal for learners to refer back to is what makes our unit studies very purposeful and functional.

Can I pay for my order through my school, district, or scholarship funds?

Contact us directly at he***@*************ls.com to confirm whether Think Skill Tools will accept such third party payments. Do not allow a school/organization to purchase products on your behalf. They must be verified as a vendor with us before that purchase can be made to avoid copyright infringement. 

What makes a member different from a subscriber?

Both a member and subscriber are free to have access to. As a subscriber you are simply opting in to join our mailing list. You will not have access to your orders directly on our website. 

As a member, you will join our mailing list and also have access to your own account dashboard. This dashboard gives you the ability to view your past orders, update your payment terms, and view any products that have multiple download attempts. Members also receive promotional discount offerings for our products.

Do you offer teacher or educator discounts?

Our products are priced very low to support equitable learning. Do not offer teacher or educator discounts for any products we sell online through our store. 

If you are teacher/educator interested in utilizing our coaching support to help improve or refresh your curriculum, discounts are available. You will need to. verify you are actively teaching or part of an organization that provides credentialed teaching support to learners. Please contact us at he***@*************ls.com for more information. 

Downloading Files

I didn’t receive the download link I purchased. Can you send it again?

Check your email inbox, especially your junk folder. The purchased download may be in your spam/junk folder or blocked by a spam filter. Email us at he***@*************ls.com, and we will be happy to send the link again.

Downloading our free products works a little differently. You will need to subscribe to our mailing list, by entering your email address in the appropriate box, before you receive our download. It’s that easy! You can download the free files as many times as you would like. Free PDF files will not be sent to your email address.

My computer crashed! I lost my downloads can I get them again?

You sure can! Just email us at he***@*************ls.com with your order number and/or email you used to place the order, and we will resend the download link(s). Please note this will count towards the maximum number of times you are able to download your files. You can view your remaining count in your account dashboard as a member. 

My PDF will not download, can you help?

If it is a large file it may need to be unzipped. Confirm that you computer has the capabilities to unzip your files. You can also download WinZip for free. 

You will need a PDF reader installed on your computer to view our files. You can download the free version of Adobe Reader as a suggestion. 

Can I give or sell my downloaded product to someone else?

Unfortunately, due to copyright laws, you are unable to resale, transfer (whether for free or for purchase) any of our PDF files. Every customer must purchase the PDF version of our products directly from our website.  

 

Is there a limit to how many downloads I have for a purchased product?

Yes; you will have a certain number of times you are able to download your files directly from your account dashboard. The dashboard will indicate to you what the count is and also show you how many remaining downloads you have available for use. 

Contact Us

he***@*************ls.com

Emails are answered Monday–Friday.

 

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