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Teacher-tested, researcher-shaped curriculum developed by the Think Skill Tools team and Danielle Reid, PhD, MSPH, PMP.
Have you ever wondered who helps solve computer problems, diagnose technology issues, reconnect devices, and keep systems running smoothly? In this engaging IT Technician Career Exploration Lesson, learners discover how information technology professionals use troubleshooting, critical thinking, observation, and problem-solving skills to identify and fix technical issues. Students explore how IT Technicians support users, test solutions, trace connection problems, document findings, and use systematic thinking to solve real-world technology challenges. Through guided discussions, hands-on activities, career-connected reflection, and a Career Portfolio Build project, learners experience the type of thinking and decision-making used by technology support professionals every day. This flexible lesson can be taught as a stand-alone career exploration experience or integrated into technology, digital literacy, STEM, CTE, or career readiness programs.
Think Skill Tools was born when a veteran research scientist hung up her lab coat to raise and homeschool her own curious kids. Founded and led by Dr. Danielle Reid, she holds a PhD in Environmental Health Toxicology, an MSPH (Master of Science in Public Health) in Industrial Hygiene, and has her PMP (Project Management Professional) credential. Our publishing house pairs advanced scientific expertise with rigorous project management frameworks. We intentionally design our resources to take the pressure off your planning, bridging the gap between kitchen-table classroom theory and highly structured, career-ready skills. Alongside a dedicated team of educators, Dr. Reid handles the complex lesson sequencing behind the scenes so anyone can confidently deliver premium, ‘open-and-go’ educational value without the stress.
All rights reserved.
Think Skill Tools resources are protected by copyright and may only be used for personal use in your home. Each license (purchase) is available for use by the original purchaser for one family household or one classroom. These printables are for non-commercial use only. These files (regardless of the format) may not be shared, distributed, or posted online in any form nor for compensation.
For licensing questions or extended use, please contact hello@thinkskilltools.com
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